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FAQs – The Submission Process

If you need help before, during or after your submission, this is the place to be.

Uploading your photos

You enter Life Framer by logging-in to your ‘my LF’ account.

After payment you will be redirected automatically to the account registration page where you can create your ‘my LF’ account. If for any reason this doesn’t happen, or you lose the link, you can go back there here:

Please ensure that you register with the same email address as the one you used to pay (you can change it to another address in your account settings afterwards if you need).

Once you have your ‘my LF’ account, you can submit at any point by logging-in from our homepage (the ‘my LF’ button) and then clicking ‘Submit’ on the ‘my LF’ landing page.

Firstly, please check that each one is .jpg or .png format, and less than 2mb in size. Please also ensure that you’re not trying to upload more images than the total number of entries you have available. If the problem persists, just drop an email to [email protected].

Don’t worry about naming images – they’ll be automatically re-named with your full name and the theme when you submit them. If you would like to include titles or descriptions, please include them in the description box on the upload page.

 General

Please select which entry type you would like on our enter page. You will then be taken to a payment page where you can pay securely by credit/debit card or PayPal. After that you will be instructed to register for ‘my LF’, and you can then log-in to ‘my LF’ at any point to submit your image(s). If you paid to submit more than one image, you can upload the images together, or in multiple batches until the end of the current month at the time of payment.

The rules can be found here. We have a strict no rights-grabbing policy, and the rest is fairly straightforward, but please do read them before entering.

You can enter as many times as you like, but if you’re thinking about submitting several times, you may find it better value to become a Life Framer member. For non-members, once you have entered for the first time and have your ‘my LF’ account, you can log-in and pay to add more submission credits, or to become a member whenever you like.

Yes – Each month is treated as a brand new competition so you are allowed to enter, and even resubmit previously submitted images if you think they match the new theme. If you think you might enter more than once, it might be worth becoming a Life Framer member.

As an entrant you can submit 1, 3 or 6 images across the open themes (but you can always pay for additional entries too).

If you choose the single entry option you will be able to submit one image to one of the 3 open themes of your choice.

If you choose to submit 3 images you will be able to submit to one or more themes… For example you can choose to submit 3 images to one theme, OR 2 images to one theme and 1 image to another theme OR 1 image to each of the three themes.

The same principles apply if you submit 6 images.

As a member you can enter up to 10 images per theme for each of the 12 forthcoming themes – 120 images in total across the course of 12 months.

If you are not interested in a particular theme, you can choose to submit your images to either or both of the other open themes.

Fee payment

We accept all major credit and debit cards, and PayPal. All card payments are handled securely via our payment partner Braintree and your card information is encrypted via our secure system.

We do not accept refunds. However if you have made a mistake, please get in touch with us and we will try to help.

After submitting

You can see all of your past uploads (as of March 2018) in ‘my LF’, however you cannot edit them. Therefore please review your entries carefully before submitting. If you do make a genuine mistake though, drop us an email – [email protected].

When you enter Life Framer you’ll be taken to a page where you can register for an account following payment. If for any reason this hasn’t happened, just contact us at [email protected]

Can’t find what you’re looking for? Contact us – [email protected].

Go back to the FAQs menu