Main FAQs menu > Submission

FAQS – THE SUBMISSION PROCESS

How you submit and what to expect afterwards.

UPLOADING YOUR PHOTOS

During the payment process, you will have been asked to create a my LF account. my LF is the entrant and members’ area of our website, from where you can submit images to our competitions, request feedback, and access other features.

Sign in to your account from our website menu bar (or here), and you’ll be taken to my LF. If already signed in, you’ll see a my LF button on our website menu bar and you can click that. Once in my LF, scroll down and you’ll see the buttons to both submit images to our monthly competitions and our Series Award. If you don’t have the necessary entry credits, you can also purchase them here.

Firstly, please check that each one is .jpg format, and less than 8mb in size. Please also ensure that you’re not trying to upload more images than the total number of entry credits you have available, and that you have a stable internet connection. If the problem persists, just drop an email to [email protected] and we will get it solved for you.

Don’t worry about naming images – they’ll be automatically re-named with your full name and the competition when you submit them. If you would like to include a statement, image titles or descriptions alongside your images, please include them in the description box on the upload page. If you are adding titles or descriptions for each image, you can simply number them in the same order as they appear in the upload box.

GENERAL

Please select which entry type you would like on our enter page. You will then be taken to a payment page where you can pay securely by credit/debit card or PayPal. After that you will be instructed to register for ‘my LF’, and you can then log-in to ‘my LF’ at any point to submit your image(s). If you paid to submit more than one image, you can upload the images together, or in multiple batches until the end of the current month at the time of payment.

The rules can be found here. We have a strict no rights-grabbing policy, and the rest is fairly straightforward, but please do read them before entering.

You can enter as many times as you like, but if you’re thinking about submitting several times, you may find it better value to become a Life Framer member. For non-members, once you have entered for the first time and have your ‘my LF’ account, you can log-in and pay to add more submission credits, or to become a member whenever you like.

Yes – Each month is treated as a brand new competition so you are allowed to enter, and even resubmit previously submitted images if you think they match the new theme. If you think you might enter more than once, it might be worth becoming a Life Framer member.

As an entrant you can submit 1, 3 or 6 images across the open themes (but you can always pay for additional entries too).

If you choose the single entry option you will be able to submit one image to one of the 3 open themes of your choice.

If you choose to submit 3 images you will be able to submit to one or more themes… For example you can choose to submit 3 images to one theme, OR 2 images to one theme and 1 image to another theme OR 1 image to each of the three themes.

The same principles apply if you submit 6 images.

As a member you can enter up to 10 images per theme for each of the 12 forthcoming themes – 120 images in total across the course of 12 months.

If you are not interested in a particular theme, you can choose to submit your images to either or both of the other open themes.

FEE PAYMENT

We accept all major credit and debit cards, and PayPal. All card payments are handled securely via our payment partner Braintree and your card information is encrypted via our secure system.

We do not accept refunds. However if you have made a mistake, please get in touch with us and we will try to help.

AFTER SUBMITTING

You can see all of your past uploads in ‘my LF’, however you cannot edit them. Therefore please review your entries carefully before submitting. If you do make a genuine mistake though, drop us an email – [email protected].

When you enter Life Framer you’ll be taken to a page where you can register for an account following payment. If for any reason this hasn’t happened, just contact us at [email protected].

Can’t find your answer? You can always email us: [email protected]

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